Calderdale Dart

Disability Advice Resource Team
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Corona Virus: Resumption of Service

Due to the Corona virus outbreak, the last few months have been very difficult for everyone. Following a 3 month closure we are now taking  steps to reopen the service from 6th July. Our telephone opening hours are Monday Tuesday and Thursday 9 am to 12 noon and 1 pm until 3 pm, although there may not always be someone available to take your call. Please leave a voicemail and we will get back to you as soon as we can

The advice/information service will initially be made available by phone,email and letter but eventually we will offer some face to face appointments in the office for those who feel able to attend.

Due to Annual leave, the office will be closed from 3 pm on Thursday 6th August and will reopen at 9 am on Monday 17th August

Calderdale DART Current Services

Home Visiting Service: Funded by Calderdale Council           

In April 2017 we were awarded a grant to deliver a targeted home visiting service to people who are vulnerable due to physical/mental disability or caring responsibilities and are unable to access fixed based advice services.  Priority will be given to helping those people who are vulnerable with long-term disabilities, who are required to transfer from Disability Living Allowance (DLA) to Personal Independence Payment (PIP) and who would find it difficult to complete the complex forms and/or challenge decisions, without help, for example, someone with severe arthritis who cannot hold a pen to complete a form.

Telephone or online based advice services are not always appropriate when dealing with complex issues, particularly where paperwork is involved. Such work generally requires face to face contact e.g. for completion of lengthy welfare benefit application forms. Because the funding is limited we will only be able to offer our support to those identified as most vulnerable. This may mean we cannot help some people and when this happens we will try to signpost you to other services in the area.

The service is based at our town centre office. However, most of the Adviser work will be carried out face to face, in the individual’s home, or place of care. 

At the moment we are unable to take on any referrals due to our waiting list and staff changes which will occur over the next few weeks.

Clinical commissioning Group funded Cancer Support Service 

The funding for our Cancer Support Service ended on 31st May 2017. If you have used our service before and now have new issues you would like help with, please contact one of the following organisations:  

Macmillan Cancer Support Line 0808 808 0000

Advice for anyone with a cancer diagnosis, Helpline will do a benefit check and give advice around AA/PIP, will issue forms to client and confirm the advice in writing. No help given with form filling.

Macmillan Advice & Information Centre Calderdale Royal Hospital

Advice for anyone with a cancer diagnosis telephone 01422 222709 they can refer people to AgeUK; pension service etc. and offer other advice. They do not help with form filling

AgeUK 4-6 The Square, Woolshops HX1 1RJ Telephone 01422 399830 or direct referral via referral process Advice for over 50’s only.  Help with form filling, benefit checks, blue badges and other appropriate services. Office based and home visiting service.

Citizens Advice Calderdale Telephone Advice Line 0300 330 9048 

Open age. Initial contact through the advice line with follow up appointments offered if appropriate to help with form completion, benefit checks and/or self-help packs issued. Various venues - No home visits.

Pennine Housing – Telephone 0300555 557 Open Age – Initial contact though above number with follow up appointments offered to help with form filling, benefit checks etc. Various venues and home visits – Advice service for tenants of Pennine Housing tenants only

The Pensions Service Home Visiting Team – telephone 08456060265 - Help to complete benefit claim forms on a per issue basis, would need to re-refer for any follow up issues. Home visiting service

Calderdale Council Benefits Assessment Unit Telephone:  0845 0245 08000

Open age (adult) some help offered with housing and council tax benefit entitlement only. Appointments can be arranged at Customer First offices and some home visiting.

Please see the menu for opening hours, how to contact us etc.

We have new opening hours from July 2018. These are the times you can contact us by telephone subject to staff availability. Staff are in the office outside these times and messages are picked up at regular intervals.

CCG Evaluation report V3 June 2016.pdf235.35 KB
Peoples Postcode Trust Project Evaluation April2018 Disability Advice Resource Team.doc1.03 MB
DART Trustees Annual Report & accounts April2017 to March 2018.pdf642.88 KB
Trustees Annual Report and Accounts 2018-19.pdf6.97 MB